Special Offer. Apply to Front Desk Agent, Front Desk Manager and more! Expert Tip: Take a break! In certain office settings, office clerks might require more advanced or complicated clerical skills. The desk clerk very nastily told her to go sit down and wait her turn. Hotel Receptionist . Skills : Customer Service, Administrative, Phone Skills, Excellent Communication, and Time Management Skills. Formatting a Hotel Front Desk Clerk Resume Our experts recommend you start your resume with a resume summary, like the one above. Staff did not eat, drink, smoke or chew gum. • Must be able to read, write, speak, and understand the English language. Advanced Skills. It’s not beneficial for our hotels and it’s definitely not good for guests. The clerk has to get basic HR skills and competencies before the promotion to the position of the HR Consultant. Ritika Hurry Front Desk Receptionist at LeWarehouse Ltd Quatre Bornes, Plaines Wilhems District, Maurice 107 relations All Guests are acknowledged with eye contact and smile within 10 feet, even if the guest waiting in line. Front Desk Clerk Though the job title may be "front desk clerk", the role is akin to many other important ones going on behind the scenes of hotel hospitality: greeter, concierge, cashier, bookkeeper, marketer, customer service manager, facilities manager, and all around guest relations extraordinaire (Waldrop, 2008). I learned how to properly communicate to people involving renting a room. To get more insight into this profession, we found helpful associations, blogs, magazines, books and influencers for you to check out. Other common sections are Work Experience, Education, and either Skills or Core Competencies. Hotel or Motel Front Desk Clerk . For example, as a front desk receptionist, you learn valuable skills for customer relations, multi-tasking, and time-management. Other duties of an office clerk might include arranging travel for other office workers. The HR Clerk handles the requests of employees and the required administration tasks associated with employees in the business unit. It’s true. They are the charges borne by the guest on cancellation of a confirmed reservation or for not showing-up on confirmed reservation. Generally a competency is described as the knowledge, skills and behavioral attributes necessary for acceptable job performance. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all check-outs including resolving any late and disputed charges. Staff maintained focus on guest, was not distracted. Clerk Job Responsibilities: Serves customers by providing information, responding to requests, resolving problems, and collecting revenue. The average Front Desk Clerk salary in Houston, TX is $29,259 as of November 25, 2020, but the range typically falls between $24,747 and $34,558.Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. We need to develop an inner Zen among our team members, so they remain calm and composed even when push comes to shove. Front Desk Clerk I Resume. The front desk area of each building is unique and hosts one or more staff members throughout all hours of operation. A: There are many benefits of a front desk receptionist job. Knowledge refers to previous education and experience, skills refers to the technical or practical skills required to perform the job and behavioral attributes refer to personality characteristics that are key to successful job performance. A National Certificate (NC II) will be issued to students who passed this assessment. Front Desk Clerk Jan 2014 - Aug 2014 Holiday Inn - Richmond, IN. The following is a list of personal and professional competencies that must be present to succeed in this role. Also known as a front desk receptionist. A Front Desk Clerk represents the first point of contact with the clients of a business, hotel or doctor’s office. Découvrez l'atmosphère de travail chez Sandman Hotel Group, consultez les offres d'emploi et postulez dès aujourd'hui. Always Smiling. You will be the “face” of the company for all visitors and will be responsible for the first impression we make. COMPETENCIES. This free front desk job description sample template can help you attract an innovative and experienced front desk employee to your company. 29. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession. Audrey Favrichon (Saint Priest, France), occupe actuellement le poste de Alternante Chef de Projets chez/à Serfim T.i.c.. Voir son profil professionnel sur Viadeo. 27. Refer friends, get paid! Job brief. The Desk Clerk position has a 9-month schedule with multiple temporary seasonal shutdown periods during the winter, spring, and summer. Make sure to add requirements, benefits, and perks specific to the role and your company. HR Clerk Job Description Role Summary. Customer service duties in a hotel are … Initiates service by recording requests; forwarding to … They perform essential front desk administrative duties including answering phone calls, greeting clients, and overseeing the office budget. Other duties listed in Front Desk Receptionist resume examples are taking phone calls, answering or referring inquiries, taking orders, collecting payments, and assisting the executive staff. An extension of front desk that deals with personalized guest services. 28. Similar jobs pay $11.80 - $18.07. Guest are not waiting in line for no longer than 5 to 8 minutes. Bell desk. Process all payment types such as room charges, cash, checks, debit, or credit. Imagine a front desk agent losing his or her bearings during these times. 31. Front Desk Clerk. Front Desk Officer with 10+ years of administrative experience. I sold 90% of their inventory of rooms. We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. Objective : Service-oriented Administrative Front Desk Clerk with up to One year of experience in hotel environments-mostly front desk.Core competencies include Handles tasks with accuracy and efficiency. These occupations include front-desk clerk, cashier, telephone operator, guest-service agent,… The average Front Desk Clerk salary in Georgia is $27,618 as of November 25, 2020, but the range typically falls between $23,359 and $32,620. Hotel Registration Clerk . Required Skills. Staff well groomed, uniformed, name tag was present. Job Description. Hotel Front Desk Clerk . How much does a Front Desk Clerk make in Houston, TX? The Police Athletic League (PAL) is the largest independent youth organization in New York City that provides educational and recreational activities for children and young adults. Hotel Reservation Agent . desk called out, “Grace Williams,” and she went to the desk. In these instances, office clerks might need to be able to keep records for payroll, make out paychecks, or take inventory. Front Desk Supervisor Resources. Flexible and hardworking with the drive to succeed. Apply Now. 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